At Proctor Removals & Storage Ltd, we pride ourselves on being the premier removal and storage experts in the Cambridge and East Anglia regions. With over three and a half decades of dedicated service, we have established a reputation for reliability, excellence, and professionalism. We are proud members of the esteemed British Association of Removers (BAR), which ensures we adhere to the highest standards in the moving industry.
Our Services
As a comprehensive removal and storage company, we offer a wide range of services designed to cater to the unique needs of our clients. Our services include:
- Commercial Removals: Whether you're transferring equipment or changing office space, our team of experts is equipped to handle your commercial removal needs with ease and efficiency.
- Domestic Removals: Our comprehensive service ensures a stress-free moving experience for your entire family. Our team will handle every aspect of your relocation, from packing to transporting your belongings to your new home.
- Secure Storage: Keep your valuable items safe with our secure storage facilities. Our state-of-the-art storage units are designed to protect your belongings from damage and loss.
- Hot Tub Relocation: Are you moving a hot tub or spa? Our team of experts has the necessary experience and equipment to relocate your hot tub safely and efficiently.
At Proctor Removals & Storage Ltd, we understand the importance of attention to detail and personalized service. Our team consists of fully trained professionals who will work closely with you to ensure your relocation experience is nothing short of exceptional. We pride ourselves on our commitment to customer satisfaction, and our dedicated surveyors will work with you to create a customized moving plan tailored to your unique needs.
Get in Touch
If you're considering a move, whether it's domestic or commercial, don't hesitate to contact us. Our friendly team is always available to answer your questions and provide a comprehensive quote. Call us today on 01223 837461 or email us at sales@proctorgroup.co.uk to schedule a consultation.
Contact Information
Proctor Removals & Storage Ltd.
Unit G Dales Manor Business Park
Sawston
Cambridge
Cambridgeshire
CB22 3TJ
Tel: 01223 837461
Fax: 01223 837468
Email: sales@proctorgroup.co.uk
Overall Experience
The reviews highlight a predominantly positive experience with Proctors Removals. The majority of reviewers praise the company's professionalism, efficiency, and friendly staff.
Positive Aspects
- Excellent Customer Service: Reviewers consistently mention the helpful and responsive nature of the staff, particularly Sophie, Kirsty, and Chris.
- Efficient and Reliable: The moving teams are described as efficient, accommodating, and careful with belongings.
- Good Value for Money: Many reviewers feel that the service is worth the cost, citing the quality of the move and the professionalism of the staff.
- Packing Service: The packing service is praised for its value and the care taken with belongings.
Negative Aspects
- Inconsistent Service: One reviewer experienced a discrepancy in service quality between crews, with one crew being inexperienced and poorly led.
- Disinterested Back Office: The same reviewer reported poor customer service from the back office, particularly in regards to collecting boxes post-unpacking.
