At Colin Batt Removals and Storage, we are a family-run business with over 40 years of experience in providing exceptional removal services to our clients in Kent and beyond. Our motto, "Where Service is Key, " reflects our commitment to providing a personalized and professional removal experience that exceeds our customers' expectations.
Our Story
Founded in 1978 by Colin Batt, our company has grown from humble beginnings to become one of the leading removal companies in Kent. Our story is built on a foundation of honesty, integrity, and a relentless pursuit of customer satisfaction. Over the years, we have expanded our services to include a wide range of removal solutions, from house removals to piano removals, international relocation, and storage.
Awards and Accolades
We are proud to have been recognized for our exceptional service by various awards and bodies. Our commitment to excellence has earned us membership in the British Association of Removers and the Quality Standard BS EN 12522. We are also fully insured, providing our customers with peace of mind.
Our Services
We offer a comprehensive range of removal services, including:
House Removals: We provide a tailor-made removal service that meets your specific needs, ensuring a smooth and stress-free relocation experience.
Piano Removals: Our experienced team specializes in moving pianos and other oversized items, ensuring they are handled with care and precision.
Office Relocation: We project manage office relocations from start to finish, minimizing downtime and ensuring a seamless transition.
International Relocation: Our team has experience in relocating families and businesses around the world, from Europe to Australia and beyond.
Storage: We offer a range of storage solutions, including container storage, climate-controlled storage, and document storage and archive services.
Packaging: We provide a full packing service or offer packing materials for customers to pack themselves.
Why Choose Us?
We pride ourselves on our:
- Highly trained and experienced staff
- DBS-checked employees
- Award-winning removal services
- Fully insured operations
- Proven track record of customer satisfaction
Our Commitment
At Colin Batt Removals and Storage, we are committed to providing exceptional service, a personalized experience, and a long-lasting relationship with our customers. We believe that honesty, integrity, and a focus on customer satisfaction are the keys to delivering an outstanding removal service.
Exceptional Service and Reviews
Colin Batt Removals have received numerous 5-star reviews praising their efficient, professional, and courteous service. Many customers have reported that the team went above and beyond to ensure a smooth and stress-free move. The reviewers have noted that the staff were friendly, polite, and respectful of both properties and their belongings.
Care and Attention to Detail
The removal company's attention to detail has been particularly praised, with several reviewers highlighting the care taken with fragile items and the team's ability to maneuver heavy furniture through tight spaces. The office staff were also commended for their efficiency and ease of communication.
Disappointing Exceptions
However, there were two reviewers who had negative experiences. One reviewer was unhappy with the company's response to a damaged property, while another felt that the team were careless with their belongings. Despite several attempts to contact the company, the reviewer reported receiving no response and was left feeling frustrated and financially out of pocket.
