Welcome to our family-run removals business, serving London, Surrey, and the surrounding areas. We have been in operation for many years, providing our clients with a wide range of removal and storage services. Our mission is to remove the stress from moving by offering flexible solutions, expert advice, and exceptional customer service.
Our Services
At our company, we understand that no two moves are the same, and thus, we tailor our services to meet each client's unique needs. Our services include:
- Domestic removals and storage - Whether you're moving into your first home or upgrading to a larger property, our team of experts will help you every step of the way. We offer storage solutions for those who need time to settle into their new homes.
- Small house removals - Our team specialises in small house removals, making it easier for you to move without breaking the bank.
- Antique and fine art furniture removals - We have the expertise to handle your delicate and valuable items with care. Our team takes every precaution necessary to ensure your antiques and fine art arrive safely.
- Piano moves - Our team has the expertise to move your piano safely and efficiently.
- Man and van removals - We offer man and van removals for those who need a more flexible and affordable solution.
- Specialist item removals - We have the expertise and equipment to move fragile and heavy items.
- Moving helper services - We offer porter services, furniture hoists, and waste disposal and recycling services.
- Student moves - We cater to students moving in and out of university halls and private accommodations.
- Business moves - We provide businesses with office and commercial moves, laser hair removal machine removals, exhibition and event transport, document shredding services, and porter services for businesses.
- Storage services - We offer storage solutions for both long- and short-term storage, including self-storage and container storage. We also provide a packing and moving service, box shop, and storage volume calculator.
- Packing services - Our team can help you pack your items, ensuring that they are secure for transportation.
Why Choose Us?
Our company is a local, family-run business with a great reputation for reliability, punctuality, and professionalism. We have an experienced and knowledgeable team that is fully licensed and insured. Our team can handle late notice bookings, heavy items, and provide out of hours removals. We pride ourselves on offering competitively priced quotes and a fully equipped versatile fleet of vehicles.
At our company, we believe in providing exceptional customer service, ensuring that our clients feel comfortable and confident throughout the entire moving process. Whether you're moving into a new home or relocating your business, we understand that moving can be a stressful experience, but with our team of experts, you can rest assured that your move will go smoothly.
If you're looking for a reliable, affordable, and professional removals company in London or Surrey, look no further. Contact us today and let us help you make your move stress-free.
Overall Experience
The reviews provide mixed feedback on the removal service, with one reviewer expressing disappointment and frustration, while the other reviewer had a positive and stress-free experience.
Punctuality and Reliability
The negative review highlights issues with punctuality, with the service failing to meet expected timelines. The reviewer also mentions that the company left a full car load of items at the old house, indicating a lack of reliability.
Packaging and Organisation
The same reviewer notes that the packaging of items was good, but the organisation of placing items at the final destination was not great. This suggests that while the company takes care in packaging, their organisational skills may be lacking.
Communication
The negative review also criticises the company's communication, stating that they did not respond to emails when unable to find items. This lack of communication led to frustration and anxiety for the reviewer.
Customer Service
In contrast, the positive review praises the company's customer service, describing it as "professional, caring, and reliable". The reviewer notes that the service was flawless from start to finish, indicating a high level of satisfaction with the company's customer service.
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