Storage that comes to you
At Flexistore, we pride ourselves on being a UK-based mobile self storage company that has been providing convenient short and long-term storage solutions to businesses, students, and domestic customers since 2002. With storage centres across the country, we understand the importance of flexibility and convenience when it comes to storing your valuable possessions.
Our Services
We offer a wide range of services designed to cater to the unique needs of our customers. Our student storage solutions are designed to provide convenient and affordable storage options for students, taking into account their busy schedules and limited budgets. Our business storage solutions are tailored to meet the specific needs of businesses, providing secure and flexible storage options for their valuable assets. Our domestic storage solutions are designed to provide homeowners with a convenient and hassle-free way to store their belongings, whether it's for a short or long period.
Our records management services are designed to help businesses manage their valuable documents and records in a secure and efficient manner. Our warehousing services provide a secure and flexible storage solution for businesses looking to store their inventory or stock. Our pallet storage services are designed to provide a secure and efficient way to store palletized goods.
How It Works
What sets us apart from most self-storage companies is that we're mobile. This means that we deliver a secure storage vault to your door, you load it, we pick it up, store it in one of our secure warehouses, and bring it back to you when you need it. Storage doesn't get more hassle-free than this.
Why Choose Us
At Flexistore, we pride ourselves on being a simple and flexible storage solution. Our mobile storage vaults remove the inconvenience of traditional self-storage, saving you up to 75% of your time. We also offer packing materials and shipping services, making us a one-stop-shop for all your storage needs.
Areas We Operate In
We operate in various locations across the UK, including Aberdeen, Edinburgh, Glasgow, and Manchester. No matter where you are, we've got you covered.
Summary of Flexistore Reviews
Poor Customer Service Experience
The majority of reviewers have expressed disappointment and frustration with Flexistore's customer service. One reviewer described their experience as "condescending, mannerless, and just plain rude". They mentioned difficulty in getting in touch with a human representative on the phone, and when they did, they were met with a snarky tone and disregard for their concerns.
Issues with Pickup and Delivery
Reviewers have also mentioned issues with pickup and delivery. There is no specific time scheduled for deliveries, and customers are expected to be available at short notice. This can be inconvenient and may result in re-delivery charges. Additionally, some customers have reported receiving unexpected visits from delivery personnel when they were not home.
Charging System Issues
Flexistore's charging system has also been criticized. There is no payment request or prompt for re-delivery charges, and customers may be surprised by unexpected charges on their payment method. This can be particularly problematic if the payment method fails, leaving customers to pay in cash on delivery.
Positive Experience
However, one reviewer had a positive experience with Flexistore, praising their reasonable pricing and perfect service. They appreciated the accommodating crew, who were gentle with their belongings and made exceptions to accommodate their needs.
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