A family storage business that cares
A Family-Run Business Focused on Customer Care
The Hive Self Storage Ltd is a family-owned and managed business with two conveniently located self storage facilities in Retford and Gainsborough. We take pride in offering exceptional customer service and creating a pleasant and welcoming experience for every customer.
Our Mission
Our mission is to provide secure and accessible self storage and vehicle storage solutions that meet the diverse needs of our customers. We strive to ensure a seamless and hassle-free experience from the moment you step into our office or enter one of our storage units.
Self Storage Units
- Wide range of sizes to fit your specific needs
- Flexible rental terms
- Convenient online booking and payment options
- Secure access with individual security codes
- Regular cleaning and maintenance
Premium Drive-Up Units
- Easy access without needing to unload through a narrow corridor
- Drive right up to your unit and unload your belongings directly
- Perfect for large or heavy items
Caravan & Vehicle Storage
- Secure and covered storage for your cherished vehicles
- Indoor and outdoor options available
- Access for larger vehicles like caravans and boats
Our Commitment to Sustainability
We are committed to environmental responsibility and have implemented sustainable practices throughout our operations. Our facilities are equipped with high-quality security measures and utilize energy-efficient lighting and appliances.
Dedicated and Experienced Staff
Our friendly and professional staff is dedicated to providing exceptional customer service. With years of experience in the self storage industry, our team is ready to assist you with any questions or requests you may have.
More Than Just Storage
We understand that sometimes the need for storage can be connected to challenging circumstances. Our staff is committed to providing support and understanding, and we'll work with you to find the right solution for your individual situation.
Exceptional Customer Service and Facilities
All reviewers have praised the exceptional customer service and facilities offered by The Hive. The staff are described as super friendly, helpful, and professional, with some commenting on the excellent communication and support provided throughout the rental period. The storage facilities are clean, secure, and well-maintained, with multiple sized units available to meet individual needs.
Accessibility and Convenience
The ease of access to the storage units is highlighted by several reviewers, with some mentioning that they were able to access their units at any time, including evenings. The remote operation of the facilities is also praised, with one reviewer noting that even two pensioners were able to operate the system easily.
Value for Money
Many reviewers have commented on the competitive pricing offered by The Hive, with several stating that they found the services to be good value for money. The availability of van hire services, including a Luton van with tail lift, is also praised, with one reviewer noting that the vehicle was clean and in good condition.
Security and Trust
The high level of security at The Hive is a major concern for many reviewers, with several stating that they felt safe and secure in the facilities. The all-female team at one branch is praised for their professionalism, helpfulness, and cheerful demeanor.
Overall Experience
Overall, the reviewers have had an extremely positive experience with The Hive, with many stating that they would highly recommend the services to others. The combination of excellent customer service, clean and secure facilities, and competitive pricing has earned The Hive a 5-star rating from every reviewer.
